THE ROLE: Process Engineer
METHOD:  Bespoke Recruitment
LOCATION:  Bournville, West Midlands

A Trial Run and a Challenging Opportunity

Network Recruitment were trialled by Cadbury as a supplier for Engineering, Manufacturing & Supply Chain disciplines in April 2009, following  a recommendation by an associate business Network HR. Cadbury had a handful of preferred suppliers but wanted  to expand their Engineering & Manufacturing supplier base. Cadbury Recruitment Team had a specialist requirement for a Process Engineer for their Bournville manufacturing site which they had been looking to recruit for some time. Network was thrown ‘The Gauntlet’.

An Early Success

Following a consultation with Cadbury to scope the role, requirements and cultural fit, Network began short listing candidates. A shortlist of 4 candidates was submitted by Managing Consultant, Paul Gargett and two were selected for interview, one was successful and took up their position in July ‘09. After this early success Network were then entrusted to work with Cadbury on a trial basis recruiting both permanent and interim requirements for professional Engineering, Manufacturing and Supply Chain personnel for their Bournville, Chirk and Marlbrook sites.

Sustained Performance

Network continued to deliver first time to specification in 2009 and successfully placed a further four candidates in key Engineering, Logistics, Manufacturing and Quality positions, notably securing the services of their Food Quality and Safety Manager at their Marlbrook site.

Signed Up

Following these introductions, Network Recruitment was signed up as one of Cadbury’s preferred suppliers for Engineering, Manufacturing and Supply Chain Recruitment.

2010 – A Challenging Recruitment Project

Jan ‘10 held many challenges for the Cadbury Recruitment Team at Bournville one in particular involved the Engineering & Manufacturing divisions. Senior Managers across the Manufacturing & Engineering functions had committed to long- term projects which meant releasing key members of their teams for completion. This created 9 vacancies including; Manufacturing Team Leaders, Engineering Managers, Stores Manager and SAP Maintenance Planners positions. Cadbury wanted to recruit these positions on fixed-term contracts.

Network Appointed Managing Agent

Having reviewed their options, Cadbury’s Resourcing Team appointed Network Recruitment as Managing Agent for this project. This was viewed by Cadbury as the most efficient and cost effective method of delivering their requirements. The close working relationships and successes in 2009 had built trust and confidence in Network’s ability to deliver so Cadbury engaged Network for this high profile project. Working closely with the Cadbury recruitment team and the Senior Functional Managers, Network formalised the vacancy requirements and devised screening processes for each individual position. Network made introductions to Cadbury’s existing suppliers, briefing them on each requirement, the screening process and time scales involved. Tight timescales were agreed and project milestones put in place with a completion date of Apr ’10 for all positions. Using their considerable resources as well as Cadbury’s existing suppliers, Network went about the business of short listing, screening and interviewing in person, every candidate shortlisted for interview. The following weeks were very demanding but extremely enjoyable for all parties involved.

Delivered on Time

Network delivered all requirements as specified with the final position offered in Apr ’10. All of the candidates had started by the end of May ‘10. Network delivered over 80% of candidates placed with only one offer declined throughout the entire project.

Managed Expectations and Delivered Value for Money

Network asked Cadbury’s representative to express how they would describe the service they received:“Working with Paul at Network as a sole point of contact during this project was key to driving an efficient and timely recruitment campaign in a difficult to recruit area of the business. From the outset, Network managed our expectations and the expectations of our Hiring Managers through open dialogue, market feedback and weekly reporting. Network delivered as promised, within agreed timescales and we were kept fully up to date throughout the campaign. This has strengthened our relationship with Network, particularly due to their open minded approach to working with our other suppliers on our behalf for the purpose of this project. We felt this upheld our company values and open and transparent principles. The arrangement definitely saved us a huge amount of time in administration and supplier management activities as a team, and Network’s structured and documented approach to screening and short listing saved our hiring manager’s time as they could see the majority of candidates put forward by Network. What has made Network stand out (Paul specifically) is their flexible and honest approach to recruitment, genuine interest in our business and their understanding of the challenges faced by our centralised Resourcing team. We regularly use Network Technical and have no doubts in terms of delivery when briefing them on our roles.” - Rebecca Wheatley, Cadbury’s Resourcing (Commercial, Supply Chain & S&T)


"Network managed our   expectations through open dialogue, market feedback and weekly reporting.  They delivered as promised, within agreed timescales and we were kept fully up to date throughout the campaign. What made Network stand out is their flexible and honest approach to recruitment, genuine interest in our business and their understanding ofthe challenges faced by our resourcing team."

- Rebecca Wheatley, Cadbury’s Resourcing 



  • Initially started on a trial basis
  • Become Preferred Supplier
  • Appointed Managing Agent
  • Formalised requirements
  • Devised bespoke screening process.
  • Introductions to existing suppliers and briefed fully
  • Worked to tight deadlines.
  • Delivered over 80% of placed candidates